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    1. Good day,
      Thank you for your enquiry!
      Our purification systems contain KDF and Carbon. KDF is a high purity copper-zink formulation that reduce contaminants in the water. KDF removes heavy metals, chlorine, bacteria, algae and fungi. For more information on this purification media please go to the following page:
      If you need any more information please let us know on:
      The H2O Team

    1. Hello Luke,
      Thank you for ordering your Bullet Ice Machine on our website!
      Your ice machine has been dispatched and an email send with your tracking number.
      You should be enjoying your ice machine very soon!
      The H2O Team

    1. Good day,

      Thank you for your request.
      I will forward your enquiry to our H2O Durban North branch and they will be in contact with you very soon.

      Kind regards,
      The H2O Team

  1. Hi, does your PCT counter top allow for replacement of the filter? If so, how much does a replacement cost? My tap has a thread with diameter of 23mm. Does your product include an adapter that will fit that? Lastly, will you post to Slovakia? If so, for what cost? Thanks!

    1. Good day Josh,

      Thank you for your question.
      Our PCT unit is a solid purification unit that needs to be completely replaced after its lifetime. It will purify 11350 L or last +/- 12 to 24 months. We have a range of adapters so we might be able to assist you, depending on the type of thread you have.
      Please check your inbox for the quotation for posting to Slovakia.

      The H2O Team

      1. Thanks! And do you have some independent lab studies showing what is removed? You say “Over the last two decades many scientific institutions have successfully tested the contaminant removal capabilities of the H2O range of products with outstanding results.” I’d love to see some examples but can’t find any on your site. Thanks! Josh

          1. Hi, I still haven’t got any emails from you. I’m sure others would like your answers to my questions, so why not just post them here?

  2. Good day,

    What cost-effective water cooler/ purification system, would you recommend for a big office of around 70 people? Cost, maintenance, etc


    Heilana Cilliers

  3. Good day

    I left a message on Friday for someone to please give me a quote for hiring water dispensers for our show on the 7th & 8th of October 2014 at the Bloemfontein show Grounds.

    I did leave my details with the gentleman that answered.

    Thank you

    1. Good day,

      I will forward your enquiry to our H2O in Bloemfontein and ask them to contact you as soon as possible.
      Have a nice day!

      The H2O Team

    1. Hi Elaine,

      You can contact our branch in George for your replacement filters.
      Their contact details: 044 873 4384.
      Have a nice day!

      The H2O Team

  4. Dear sir,
    Good afternoon!
    Iam Petronella fron Zambia.
    i need water purification for my water packaging machine. please advise me on a type of purification that is effective and manageable, one that is not complicated.

    1. Good day Petronella,
      Thank you for your enquiry. I’m sure we will be able to assist you with a water purification solution!
      I have forwarded your request to our franchise in Zambia, who will contact you for more information.
      They will then work out a quotation for you according to your specific needs.

      The H2O Team

  5. Never mind – discard my previous comment (December 28) – I later emailed the nearest H2O shop, and it’s been explained to me, and I now understand there’s nothing to fix, and no reason to feel unsafe going through the checkout 🙂

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