Detailed description of goods and/or services
H2O International SA is a business in the domestic water purifier industry that markets water purifiers, water dispensers, air purifiers, food waste disposers and coffee machines.
Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of an emailed Tax Invoice and receipt. Products will be delivered counter-to-counter by Speed Services, courier or a franchisee, depending on the delivery address.
The offering on this website is available to South African clients only.
Returns and Refunds: The provision of goods and services by H2O International SA is subject to availability. In cases of unavailability, H2O International SA will refund the client in full within 30 days. Cancellation of orders by the client will carry a 10% administration fee. If returned goods are damaged a handling fee of 25% will be charged. All goods are supplied with a 12-month factory guarantee against defective materials and workmanship.
H2O International SA shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
Payment may be made via Visa, MasterCard, Diners and American Express credit cards or by direct bank transfer into the H2O International SA bank account.
Credit Card Security
Credit card transactions will be acquired for H2O International SA via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Customer details will be stored separately by H20 International SA. Users may go to http://www.paygate.co.za to view their security certificate and security policy.
Merchant Outlet and Transaction Currency
The merchant outlet country is South Africa, with the corresponding transaction currency being the South African Rand (ZAR)
H2O International SA takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of Domicile
This website is governed by the laws of South Africa and H2O International SA chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 37 Bell Crescent, West Lake Business Park, Tokai, 7945
H2O International SA may, in its sole discretion, change this agreement or any part thereof at any time without given notice.
The H20 International SA website is run by H2O International SA based in South Africa trading as H2O International. Registration number 2003/002835/07. Directors, Mr. A.G. Machesini and Mrs. R. Marchesini.
H2O International SA
Support : firstname.lastname@example.org
Support: +27 21 702 3262