Frequently Asked Questions (FAQ)

Can’t find the answer you’re looking for? We’ve shared some of our most frequently asked questions to help you out!
  • General
  • Water Purification Systems for your Home
  • Under Counter Water Filters
  • Water Purification Systems for your Office
  • RO
  • Boreholes
  • Water Dispensers
  • Franchises
  • Water Bottles

Go to Store Locator and click on the region closest to you. Even if there isn't a brick-and-mortar shop close to you, you can enquire for any information through the closest store and your purchase will be delivered to you.

 

Welcome to the efficiency of the 21st century!

We usually do not recommend under counter units for rentals as this unit comes with a tap, however if it’s installed to connect to an existing tap then it may be possible for the franchise that you are dealing with to remove the unit and reinstall it when you move from one location to another.

 

Popular products with rentals are either a countertop unit that requires no installation or a portable countertop purifier that will be purchased with a diverter (some include this) and screws onto your existing kitchen tap.

Go to Store Locator and click on the region closest to you. Even if there isn't a brick-and-mortar shop close to you, you can enquire for any information through the closest store and your purchase will be delivered to you.

 

If you just want to look for yourself, please go to Point-of-Entry Filters.

 

We have several all-in-one systems that will do a variety of water filtration treatments; filtering, purifying, heating, dispensing and softening. If you have a spectacularly tricky water treatment challenge, we have over 500 products that can be used to assemble a unit that will solve your water problems.

 

With so many years in the industry, and so many global companies part of the overall H2O | BWT mix, It is almost unheard of that we can't supply a product that will suit your needs.

A Reverse Osmosis water purifier is the best for removing fluoride. What we are really excited about is being able to offer you a reverse osmosis system that wastes about five times less water than others on the market. Have a look here: RO Water Purifiers.

 

If you are not sure what to choose, go to Store Locator and click on the region closest to you. Even if there isn't a brick-and-mortar shop close to you, you can enquire for any information through the closest store and your purchase will be delivered to you.

 

If you just want to look for yourself, please go to Point-of-Entry- Filters.

 

With so many years in the industry, and so many global companies part of the overall H2O | BWT mix, It is almost unheard of that we can't supply a product that will suit your needs.

Have a look here at all our purifiers. You can choose between countertop or under counter purifiers, for your whole house. All of which remove Chlorine.

We can certainly help you with that. To see how a water test works, please go to Test Your Water.

 

If you are not sure what to choose, go to Store Locator and click on the region closest to you. Even if there isn't a brick-and-mortar shop close to you, you can enquire for any information through the closest store and your purchase will be delivered to you.

We would be delighted to assist!

 

We offer a wide range of water filters and we advise that you speak to one of our experts because there are many ways that this can be done. Perhaps you would like to upgrade to a filter that offers different kinds of purifications, or one where you can choose just to replace the cartridges, or some that add health boosting supplements to your water like magnesium. There is so much that we can do!

 

If you are not sure what to choose, go to Store Locator and click on the region closest to you. Even if there isn't a brick-and-mortar shop close to you, you can enquire for any information through the closest store and your purchase will be delivered to you.

You can look at all of our filter cartridges here Replacement Cartridges.

If you are not sure what to choose, go to Store Locator and click on the region closest to you. Even if there isn't a brick-and-mortar shop close to you, you can enquire for any information through the closest store and your purchase will be delivered to you.

Using our unmatched knowledge in the science of water filters, we would be delighted to assist!

If you are not sure what to choose, go to Store Locator and click on the region closest to you. Even if there isn't a brick-and-mortar shop close to you, you can enquire for any information through the closest store and your purchase will be delivered to you.

Indeed, we can help you with that!

 

We offer a wide range of under counter water filters, and we advise that you speak to one of our experts because there are many wonderful options for you to consider. Perhaps you would like to upgrade to a filter that offers different kinds of purifications, for example, ones that add health boosting supplements to your water, like magnesium. That’s why we are not just another water company - we are specialists in water treatment, no matter the challenge!

 

If you are not sure what to choose, go to Store Locator and click on the region closest to you. Even if there isn't a brick-and-mortar shop close to you, you can enquire for any information through the closest store and your purchase will be delivered to you.

Under counter water filters are usually connected to a dedicated tap, one that will face your existing kitchen sink or the one in your prep bowl. We have all the parts and accessories to connect to any tap, within reason.

 

If you are not sure what to choose, go to Store Locator and click on the region closest to you. Even if there isn't a brick-and-mortar shop close to you, you can enquire for any information through the closest store and your purchase will be delivered to you.

No problem! We have a great variety of taps for you to choose from.

 

If you are not sure what to choose, go to Store Locator and click on the region closest to you. Even if there isn't a brick-and-mortar shop close to you, you can enquire for any information through the closest store and your purchase will be delivered to you.

This will depend on a few things:

  • How big is your office in terms of staff, toilets and kitchens?
  • What water purification treatment do you need? Only to remove chlorine? Perhaps you are getting your water from a borehole.
  • Choosing the correct water filter is not an off-the-shelf process.

Best thing you can do is go to Store Locator and speak one of our expert advisors. Just click on the region closest to you. Even if there isn't a brick-and-mortar shop close to you, you can enquire for any information through the closest store and your purchase will be delivered to you.

We are so sorry to hear someone needs dialysis. We hope it all goes well! We have quite a variety of RO units available. Please get in touch with one of our experts for the best advice at info@h2o.co.za

 

What we are really excited about is being able to offer you a reverse osmosis system that wastes less water than others on the market. Have a look here: RO Water Purifiers.

 

If you are not sure what to choose, go to Store Locator and click on the region closest to you. Even if there isn't a brick-and-mortar shop close to you, you can enquire for any information through the closest store and your purchase will be delivered to you.

Can do!

 

There are many filter housings out there, but with our massive range of water filter accessories we are very sure we can assist. Because there are so many variables in scenarios like this, we will need the specs of the water filter housing that you are using.

 

If you are not sure what to choose, go to Store Locator and click on the region closest to you. Even if there isn't a brick-and-mortar shop close to you, you can enquire for any information through the closest store and your purchase will be delivered to you.

We are sure we will have the one for you!

We have:

You can choose from the above links or go to Store Locator and click on the region closest to you for advice. (Even if there isn't a brick-and-mortar shop close to you, you can enquire for any information through the closest store and your purchase will be delivered to you.) Distance is nothing!

There are pro's and con's to renting vs. buying.

Renting is a great way to go if you are a business; tax deductible and all.

Buying saves you money in the long run.

To speak to an expert. They will be able to help you in no time! Even if there isn't a brick-and-mortar shop close to you, you can enquire for any information through the closest store and your purchase will be delivered to you. 

We usually do not recommend under counter units for rentals as this unit comes with a tap, however if it’s installed to connect to an existing tap then it may be possible for the franchise that you are dealing with to remove the unit and reinstall it when you move from one location to another. Popular products with rentals are either a countertop unit that requires no installation or a portable countertop purifier that will be purchased with a diverter (some include this) and screws onto your existing kitchen tap.